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Privacy Policy

Effective as of February 12, 2018

Protecting your private information is our priority. This Statement of Privacy applies to ibexhw.com and iBex Home Warranty and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to iBex Home Warranty include ibexhw.com, iBex and APA Properties. The iBex website is a E-commerce site. By using the iBex website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, iBEX may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number

If you purchase iBEX's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

iBex collects and uses your personal information to operate its website(s) and deliver the services you have requested.

iBex may also use your personally identifiable information to inform you of other products or services available from iBEX and its affiliates.

Sharing Information with Third Parties

iBex may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. iBEX may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to iBEX, and they are required to maintain the confidentiality of your information.

iBex may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on iBEX or the site; (b) protect and defend the rights or property of iBEX; and/or (c) act under exigent circumstances to protect the personal safety of users of iBEX, or the public.

Tracking User Behavior

iBEX may keep track of the websites and pages our users visit within iBEX, in order to determine what iBEX services are the most popular. This data is used to deliver customized content and advertising within iBEX to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by iBEX. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the iBEX website.

Use of Cookies

The iBEX website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize iBEX pages, or register with iBEX site or services, a cookie helps iBEX to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same iBEX website, the information you previously provided can be retrieved, so you can easily use the iBEX features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the iBEX services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

iBEX secures your personal information from unauthorized access, use, or disclosure. iBEX uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

iBEX does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe from Third Party Communications

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of iBEX by contacting us here:

  • Web page: info@ibexhw.com
  • Email: info@ibexhw.com
  • Phone: 855-937-4239
E-mail Communications

From time to time, iBEX may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from iBEX or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from iBEX, you may opt out of such communications by info@ibexhw.com.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

iBEX reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

iBex welcomes your questions or comments regarding the Terms:

Mailing Address: iBex Home Warranty, P.O. Box 12969, Ogden, Utah 84412

Email Address: info@ibexhw.com|Telephone number: 801-731-4239|Email Address: info@ibexhw.com|Telephone number: 801-731-4239

801-731-ibex (4239)
TF: 855-yes-ibex (937-4239)
info@ibexhw.com
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Chad Holmes

Chad is over the top excited about the chance to work at iBex home warranty. He has been around the real estate industry for many years. While not working, Chad loves to spend time with his awesome wife, daughter, and son. In addition to amazing family time, Chad's other love is mountain biking; you would say this is where he finds himself.

Preston Boswell

Preston has been in the real estate industry for 15 years. He worked on a successful real estate team with his brother and favorite assistant (Adam and Christina, both now with iBex). Preston has been married for 15 years to his beautiful wife, and has 3 children. He loves long distance hiking and traveling with his family.

Christina Clayton

Christina has been in the real estate industry for over 17 great years, with a large percentage of that time being spent working side-by-side with Adam, Preston and Chad. She has learned a lot regarding homeowner's needs and how to best help them through the home buying process. She is very excited to be a part of the iBex Home Warranty Team! She is so ready to make your experience with iBex Home Warranty easy and smooth, so plan on a great experience. Christina loves spending time with her family and enjoys living in Utah with all it has to offer. Christina's favorite hobbies (other than taking care of iBex clients) are going with her husband, son, family and friends dirt biking, ATV riding, fishing, camping and all around having fun in the great outdoors!

Andrew Wood

Andrew brings 15 years of real estate and customer service skills to iBex Home Warranty. Andrew was raised in farm country. He can move pipe, haul hay, and milk cows. He is also really good on a ladder, and claims to have saved many lives by helping friends with Christmas lights and other projects. He graduated as a proud Wildcat from Weber State University. Andrew has a long past of manual labor, skiing, dirt biking, getting stuck in snow or mud, and ping pong. His newest hobby is snorkeling. He also likes to make sculptures. He is outnumbered at home with a beautiful wife and daughter.

Adam Boswell

Adam is super excited to be a part of iBex home warranty. He has been in the real estate industry for over 20 wonderful years. Adam plans on bringing his knowledge and experience of the real estate industry to iBex. He wants to provide the best home warranty to consumers. Always a hard worker, Adam graduated with his masters degree from the University of Utah. In his first year in real estate he won rookie-of-the-year at Keller Williams. He also worked on a real estate team with his brother (Preston, also with iBex), where they strived for excellence. They were one of the top teams in the state of Utah for 14 plus years. Adam's favorite award was "the best customer service award" at Coldwell Banker. Adam has been married 18 years, and has 3 children. He loves to spend time skiing, going to movies, attending 80's and 90's rock-band concerts, and cheering on his favorite college football team.

Hoofer

Hoofer was born on a cliff in the high Himalayas. It was a sweet life; however, Hoofer knew his life would be more than just hanging out on cliffs and eating grass. Hoofer left the Himalayas to find life, liberty, and the pursuit of happiness. After leaving Nepal, he took a job as an antler model in New York City. He was so successful in this role, that he was promoted to an advertising sales person position. Hoofer has been credited with creating some of the most successful advertising campaigns in the history of the World.

Michelle Elmendorf

Born and raised in Texas, Michelle knows southern hospitality and is excited to bring that southern flair to iBex Home Warranty. She has been a part of the real estate community for over 6 years. Michelle has been married to her husband, Jeremy, for 19 years and they have 2 sons who are the center of their world. She and her family relocated to Utah over 8 years ago and know this as home. Michelle graduated with her bachelors from the University of Arkansas for Medical Sciences in Little Rock, Arkansas. She enjoys spending time with her family, friends, traveling and loves animals.

Zee Smethurst

Zee has been in the home service industry for over 10 years, and has always been fortunate to be surrounded by terrific individuals. He left the home service industry to join ibex where his skillset in working with homeowners and service providers can be fully utilized. He has been married to his high school sweetheart for 8 years and they have 4 kids.

Hollee Holmes

Hollee is a driven, smart, talented individual who is dedicated to being an outstanding sales representative at iBex. Hollee is a fashionista, she loves fashion and all that comes with it.

Michelle Elmendorf

Born and raised in Texas, Michelle knows southern hospitality and is excited to bring that southern flair to iBex Home Warranty. She has been a part of the real estate community for over 6 years. Michelle has been married to her husband, Jeremy, for 19 years and they have 2 sons who are the center of their world. She and her family relocated to Utah over 8 years ago and know this as home. Michelle graduated with her bachelors from the University of Arkansas for Medical Sciences in Little Rock, Arkansas. She enjoys spending time with her family, friends, traveling and loves animals.

Steve Henriod

Steve has worked as a sales person for 28 years. The last 15 years as a Real Estate Professional. Steve is currently working for iBex as a sales representative in the Greater Salt Lake! Steve has been married 28 years, and has 3 kids and 3 grandkids.

Chad Holmes

Chad—Enjoys water without ice and a nice hot bath. Loves to comb his hair at night while watching the Kardashians. Has an affinity for beanies from Great Britain.

Preston Boswell

Preston—He’s just an ok guy. Likes to hang out in his crawlspace and has a season pass to Chuck-A-Rama.

Christina Clayton

Christina—Height 4 foot 2 inches; with hair bun 5 foot. Can domesticate an ibex, but not the people she works with.

Andrew Wood

Andrew—40 and 1 when playing horse shoes against himself.

Adam Boswell

Adam—Has Domino's on speed dial, and they know him by first name. And Loves Mountain Dew and chases it with chocolate milk. And likes to start all of his sentences with "and".

Hoofer

Hoofer—iBex bobsled team captain. Has had to have his helmet surgically removed, twice. Bites when provoked, injecting a harmless venom said to cause hallucinations of Barry Manilow.

Michelle Elmendorf

Michelle has been known to embarrass family and friends with her “loud cheering”. Actually, she holds the title of Loudest Cheering Mom 7 years running!

Zee Smethurst

Decreaser of world sucking. Raps occasionally.

Hollee Holmes

Stayed tuned for next week's episode where Hollee reveals 3 weird things no one knows about her.

Steve Henriod

After enjoying his favorite meal at the Mandarin Chinese restaurant, he can oftentimes be found fly-fishing bareback on an iBex goat on any river in Utah.